Transferring a domain: a guide to switching providers
Transferring a domain to another provider is straightforward — as long as your current provider cooperates. Here are the steps and what to watch for.
What you need for the transfer
Two things: the auth code (also called AuthInfo or EPP code) of your domain, and an unlocked domain. Your current provider issues the auth code — it is the key to the move.
At betadomain.de you get the auth code to transfer away anytime, free and instantly. We do not hold it back — the choice should be yours.
Step by step
1. Request the auth code from your current provider. 2. Unlock the domain there (remove the transfer lock). 3. Start the transfer at the new provider and enter the auth code. 4. Confirm the transfer — for some extensions by email.
After that the switch runs largely automatically. Your content and email stay reachable as long as the DNS records remain the same.
Common pitfalls
Some providers make leaving deliberately hard: they release the auth code late or keep the domain locked. Also, do not plan the move at the very last minute before expiry — a transfer close to the expiry date can fail.
Frequently asked questions
What is an auth code?
The auth code (AuthInfo/EPP code) is a security key that authorises a domain transfer. Without it, nobody can move your domain.
Does a domain transfer cost anything?
We issue the auth code for free. The receiving provider usually charges a transfer fee that typically includes one year of registration. Our transfer prices are shown openly in the price overview.
Will my website or email go offline during the transfer?
No, as long as the DNS records stay unchanged. Only change nameservers once the transfer is complete.
What if my old provider won’t release the auth code?
Providers are obliged to release the code. If it is delayed, a written request helps; as a last resort, the extension’s registry is the point of contact.